Parc sales manager speaks up

In response to a post about delays at Parc the community sales manager for the project has sent me this e-mail:

Hi Matt,

My name is Troy Howard, and I’m the Community Sales Manager for The Parc condominiums. I just wanted to drop you a line to help clear up any confusion amongst bloggers on your site who are currently discussing the delays at The Parc.

Unfortunately, our development and many others in the city have been fraught with an unprecedented amount of constructions delays. As I am sure you are aware, in the past year, there has been triple the amount of construction in the city over previous years, resulting in supply and manpower shortages, which in turn cause delays in construction timelines. The increase in construction activity has also affected the City of Seattle Department of Planning and Development, which is responsible for site inspections and issuing our Temporary Certificates of Occupancy. The Parc is not the only new-construction condominium that is experiencing construction and move-in delays – most of the projects scheduled for occupancy this spring/summer are delayed.

Both the development and sales teams at The Parc are doing everything humanly possible to try to expedite construction and get our homebuyers moved in to their new homes, without sacrificing the quality of construction.

Our construction team is continuing their efforts to maintain the project schedule, and as of today, our completion dates are as follows:

TCO 1 (South Tower Levels 1-4): Occupancy is anticipated in August.

TCO 2 (Levels 5 – 8): Occupancy is anticipated in September

TCO 3 (Levels 9-13/PH): Occupancy is anticipated in late September

TCO 4 (North Tower, all floors) Occupancy is anticipated in October.

I hope this helps to clear up any confusion and speculation amongst your readers.

Thank you for your time,

Troy Howard
The Parc Community Sales Manager

About Matt

Matt , Urbnlivn's publisher, has a love for lofts with industrial features and new construction condos that is only eclipsed by his passion for outdoor sports and urban living. Phrases such as “polished concrete” and “exposed brick” are music to his ears. You can also find Matt on Twitter or skiing.

  • newbuyer

    I am not a buyer at The Parc but I do think it’s really great that they took if upon themselves to give you some (as it sounds) much needed info.

  • newbuyer

    I am not a buyer at The Parc but I do think it’s really great that they took if upon themselves to give you some (as it sounds) much needed info.

  • EconE

    Obviously I’m not a buyer either but hey…since people seem to read what I write (whether they agree or not)…I might as well chime in also.

    I too agree that this shows some “stepping up to the plate” or so to speak to get the information not only out to their customers but to the blog community also.

    The delays don’t really surprise me…nor do the reasons. As noted…triple the amount of construction in the past year. How much is planned for next year? Will we hit quadruple?

    I for one was also overwhelmed with satisfaction when I read this quote…

    “without sacrificing the quality of construction”

    Bless your soul. I wonder who’s gonna be on top of QC when the finish work is done to the units?

    A little bird told me that I should actually start a business where I inspect the units with the owners before they sign off on it and go over it with a super-duper fine toothed comb. I dunno…we’ll see. I do have really really good eyes though. ;o)

    I myself wouldn’t have signed off on the place that I’m renting…and I wouldn’t expect any owners to have to sign off on shoddy workmanship etc., so thank you for stating that you are taking the time to make sure that quality is not sacrificed for your clients.

  • EconE

    Obviously I’m not a buyer either but hey…since people seem to read what I write (whether they agree or not)…I might as well chime in also.

    I too agree that this shows some “stepping up to the plate” or so to speak to get the information not only out to their customers but to the blog community also.

    The delays don’t really surprise me…nor do the reasons. As noted…triple the amount of construction in the past year. How much is planned for next year? Will we hit quadruple?

    I for one was also overwhelmed with satisfaction when I read this quote…

    “without sacrificing the quality of construction”

    Bless your soul. I wonder who’s gonna be on top of QC when the finish work is done to the units?

    A little bird told me that I should actually start a business where I inspect the units with the owners before they sign off on it and go over it with a super-duper fine toothed comb. I dunno…we’ll see. I do have really really good eyes though. ;o)

    I myself wouldn’t have signed off on the place that I’m renting…and I wouldn’t expect any owners to have to sign off on shoddy workmanship etc., so thank you for stating that you are taking the time to make sure that quality is not sacrificed for your clients.

  • EconE

    Oh..yeah…BTW. Troy…did you ever get that kids unit sold for him? The one that was originally advertised on Craigslist where he stated that he was selling because he had lost his job…?

    I thought the ad was pretty funny myself as he stated that he was selling for “no profit” and only wanted to recoup his deposit. The reason that I found it funny was that he lowered his price by…I think it was somwhere 15k range…from something like 415 or so to 399…yet he still retained the “selling for no profit” such and such. I can’t remember the exact numbers…but I suuuuure do remember the ad and price drop.

    Remember the unit? It was on the 6th floor I think.

    Hope you were able to help him out.

  • EconE

    Oh..yeah…BTW. Troy…did you ever get that kids unit sold for him? The one that was originally advertised on Craigslist where he stated that he was selling because he had lost his job…?

    I thought the ad was pretty funny myself as he stated that he was selling for “no profit” and only wanted to recoup his deposit. The reason that I found it funny was that he lowered his price by…I think it was somwhere 15k range…from something like 415 or so to 399…yet he still retained the “selling for no profit” such and such. I can’t remember the exact numbers…but I suuuuure do remember the ad and price drop.

    Remember the unit? It was on the 6th floor I think.

    Hope you were able to help him out.

  • DMG

    Being a buyer at The Parc, I am glad to see the effort to get the information out. However, in addition to addressing the concerns on this blog, direct contact with the buyers would have been preferred. Even a letter containing the information in the first two paragraphs of Troy’s response would have been at least been something to chew on.

    I know…baby steps.

  • DMG

    Being a buyer at The Parc, I am glad to see the effort to get the information out. However, in addition to addressing the concerns on this blog, direct contact with the buyers would have been preferred. Even a letter containing the information in the first two paragraphs of Troy’s response would have been at least been something to chew on.

    I know…baby steps.

  • DMG

    Sorry…correction, the second and third paragraphs.

  • DMG

    Sorry…correction, the second and third paragraphs.

  • Matthew

    DMG,

    Is reading this blog the first time you have heard an explanation for these delays? If so, that is pretty weak from Parc management.

  • Matthew

    DMG,

    Is reading this blog the first time you have heard an explanation for these delays? If so, that is pretty weak from Parc management.

  • Dan C.

    EconeE, I am with you as usual. I have heard some interesting stories regarding quality at certain V**lcan projects (don’t want to make anyone mad)

    Major project delays because a bunch of other projects are being built at the same time?

    I would hope that any developer would have all his resources in line (work contracts, concrete delivery, wood delivery etc.) months in advance. Usually, construction companies have employees, and said employees build things. I would think that you would have employees before you start building, whether they are temporary workers or not…right?

    Also, I agree with the comment above regarding next year. How does any developer plan to get anything built with 10+ new condos expected to break ground? If the city is truly so bogged down with Temporary COO’s, how the heck do they have time to issue all these building permits?

    Free condos for everyone woo-hoo!

  • Dan C.

    EconeE, I am with you as usual. I have heard some interesting stories regarding quality at certain V**lcan projects (don’t want to make anyone mad)

    Major project delays because a bunch of other projects are being built at the same time?

    I would hope that any developer would have all his resources in line (work contracts, concrete delivery, wood delivery etc.) months in advance. Usually, construction companies have employees, and said employees build things. I would think that you would have employees before you start building, whether they are temporary workers or not…right?

    Also, I agree with the comment above regarding next year. How does any developer plan to get anything built with 10+ new condos expected to break ground? If the city is truly so bogged down with Temporary COO’s, how the heck do they have time to issue all these building permits?

    Free condos for everyone woo-hoo!

  • DMG

    Matthew-

    The short answer is yes, this is the first real piece of definitive information I have had in several months (several empty promises of letters containing information have been made in this time). Now I could see by driving by that the construction had been delayed, however it was not formally communicated to me. Getting any real information in regards to the status of my home has been like pulling teeth. To recap…nice to see the effort, wish it was directed toward the buyers. However, very excited to see this forum working!!

  • DMG

    Matthew-

    The short answer is yes, this is the first real piece of definitive information I have had in several months (several empty promises of letters containing information have been made in this time). Now I could see by driving by that the construction had been delayed, however it was not formally communicated to me. Getting any real information in regards to the status of my home has been like pulling teeth. To recap…nice to see the effort, wish it was directed toward the buyers. However, very excited to see this forum working!!

  • mhays

    Dan, most contractors “self-perform” much of the work with their own forces — often carpentry, excavation, iron installation, daily cleanup, etc. This ability is a big advantage because it does allow greater certainty, quality control, etc. But stuff like electrical, mechanical, glass installation, tile, carpet, roofing, and other specialized work is generally subcontracted. A good contractor can manage the process and keep the subs relatively in line, but there’s always uncertainty, and you’re always fighting to keep your project staffed properly. Worse, if one sub falls behind, all the other subs who need to follow them get behind too…which can conflict with their next jobs so they have to reduce staff, which compounds everything… So yes, speaking as a contractor, that story is true.

  • mhays

    Dan, most contractors “self-perform” much of the work with their own forces — often carpentry, excavation, iron installation, daily cleanup, etc. This ability is a big advantage because it does allow greater certainty, quality control, etc. But stuff like electrical, mechanical, glass installation, tile, carpet, roofing, and other specialized work is generally subcontracted. A good contractor can manage the process and keep the subs relatively in line, but there’s always uncertainty, and you’re always fighting to keep your project staffed properly. Worse, if one sub falls behind, all the other subs who need to follow them get behind too…which can conflict with their next jobs so they have to reduce staff, which compounds everything… So yes, speaking as a contractor, that story is true.

  • Dan C.

    mhays,

    Thanks for the clarification. My post was a little sarcastic in the fact that contractor issues is a pretty weak excuse coupled with poor communication.

    I understand delays can occur at anytime for any reason. I just feel bad for all the folks who are being screwed at the Parc.

  • Dan C.

    mhays,

    Thanks for the clarification. My post was a little sarcastic in the fact that contractor issues is a pretty weak excuse coupled with poor communication.

    I understand delays can occur at anytime for any reason. I just feel bad for all the folks who are being screwed at the Parc.

  • DMG

    http://web1.seattle.gov/DPD/permitstatus/Project.aspx?id=6071410

    Looks like a few inspections have yet to be scheduled. I wonder where the ball park time frames for TCO’s are coming from. August is just around the corner and from what I can tell, some of these inspections are pretty major!

  • DMG

    http://web1.seattle.gov/DPD/permitstatus/Project.aspx?id=6071410

    Looks like a few inspections have yet to be scheduled. I wonder where the ball park time frames for TCO’s are coming from. August is just around the corner and from what I can tell, some of these inspections are pretty major!